Term and Conditions

Last Updated: [Insert Date]

Welcome to Bicycle Equipment Store (“we”, “us”, or “our”) at www.fullcycleshop.com. These Terms and Conditions govern your use of our website and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to individuals aged 18+ who can form legally binding contracts. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in product descriptions, specifications, and pricing. However, we cannot guarantee that all information is error-free. We reserve the right to correct any errors and to update product information at any time.

2.2 Product Availability

All products are subject to availability. We may limit quantities and discontinue products without notice. If a product becomes unavailable after you place an order, we will notify you and either cancel the order or offer a suitable alternative.

2.3 Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Body Care products
• Brake & Suspension Fluids
• Chain Lubricants (if opened)
• Cleaners & Degreasers
• Customized or special order bicycles/parts

3. Ordering and Payment

3.1 Order Process

By placing an order, you make an offer to purchase under these terms. We will send an order confirmation email, but this does not constitute acceptance. Order acceptance occurs when we ship your items.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that your payment information is accurate and that you are authorized to use the payment method.

3.3 Pricing and Taxes

All prices are in USD. You are responsible for any customs duties, taxes, or fees imposed by your country.

4. Shipping and Delivery

4.1 Processing Time

We process orders within 1-2 business days (excluding weekends and holidays). You will receive tracking information via email once your order ships.

4.2 Shipping Options

4.3 Shipping Restrictions

We currently ship worldwide except to certain remote areas and parts of Asia. Shipping times are estimates and may vary depending on customs processing.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items in unused condition with original packaging and tags (for apparel). Returns must include proof of purchase.

5.2 Return Process

1. Email [email protected] within 15 days with your order number, items to return, and reason
2. We will provide a Return Merchandise Authorization (RMA) number
3. Package items securely in original packaging with all accessories
4. Ship to: Bicycle Equipment Store Returns Department, 1959 Birch Street, Indianapolis, IN 46278 USA

5.3 Refund Processing

Refunds are issued to the original payment method within 3-5 business days after we receive your return. Original shipping fees are non-refundable unless the return is due to our error.

5.4 Damaged or Defective Items

Contact us within 48 hours of delivery with photos of the damage. We will arrange a prepaid return label if needed.

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account information and password.

6.2 Prohibited Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Provide false or misleading information

7. Limitation of Liability

To the maximum extent permitted by law, Bicycle Equipment Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or products.

Our total liability for any claim related to these terms or your use of our website shall not exceed the amount you paid for the product(s) in question.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Indiana, USA, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the site after changes constitutes acceptance of the modified terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us at:

Bicycle Equipment Store
1959 Birch Street
Indianapolis, IN 46278 USA
Email: [email protected]